Returns & Exchanges
At Umami Mart, we take pride in the quality of our Japanese pantry staples and barware. If you are not completely satisfied with your purchase, non-perishable items may be returned within 30 days of delivery.
Check Eligibility
Ensure your items are unopened, in original packaging, and are not categorized as perishable food or beverage products.
Initiate Request
Email our support team with your order number and a brief explanation of why you would like to return the item.
Pack and Ship
Securely package the items to prevent breakage during transit and use the provided shipping label or a carrier of your choice.
Receive Refund
Once our team inspects the returned goods, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing